How to reset the database password

The way you change your database password depends on where you host your web site.  Each web host usually has their own control panel interface.  In some cases you will need the help of your web host to manually change the password for you.  To get started we recommend asking your web host how they recommend you go about changing your database user's password.  In this article we will focus on the steps that pertain to ProductCart.
 

How to update ProductCart's database connection

1. Close your store via your Control Panel.
2. Download the file "includes/storeconstants.asp" using your FTP software.
3. Open the file in any text editor.
4. Make note of the database user in the connection string.
5. Contact your web host (as explained above) to change the password.
6. Use the text editor to replace the existing password with the new password
7. Save and upload the file back to the store's "includes" folder.
8. If you use the QuickBooks Add-On you need to do the same thing with the file "pcadmin/QuickBooks/webservice/web.config".

If you need help with the steps above, please open a technical support ticket.