--- title: Manage Synchronizer description: Manage Synchronizer --- [Skip to content](https://productcart-kb.nsource.com/kb/manage-synchronizer1#main-content) [![pc\_logo](https://productcart-kb.nsource.com/hs-fs/hubfs/pc_logo.png?width=162&height=75&name=pc_logo.png)](https://productcart.com/) Open main navigation Close main navigation - - [Contact Support](mailto:help@productcart.com) [Contact Support](mailto:help@productcart.com) How can we help you? - There are no suggestions because the search field is empty. 1. [ProductCart Help Center](https://productcart-kb.nsource.com/kb?hsLang=en) 2. [QuickBooks Sync](https://productcart-kb.nsource.com/kb/quickbooks-sync?hsLang=en) March 5, 2024 # Manage Synchronizer ## Schedule Auto Synchronize To setup Web Connector so that it synchronizes your Web store and your QuickBooks company file on a set schedule, do the following: 1. Launch Web Connector 2. Click on the “Auto-Run” check box 3. Enter the number of minutes between synchronization tasks 4. Hide Web Connector, but *do not* exit the application. ## Tips on Using Classes If you have more than one ProductCart store using the Synchronizer you may want to sort orders by location within QuickBooks. QuickBooks provides a feature called classes that will allow you to do just that. To setup classes in ProductCart Synchronizer requires you to edit one file. Download and open the file “pcadmin\\QuickBooks\\webservice\\Web.config” using Notepad. Change the line:   ``` ``` to... ``` ``` Notice we added the text “StoreOne”. You should replace that text with the actual class name you want to add. Save the file and upload it back to your Web server. Repeat the process for each store you operate. ## Synch Items and Accounts This feature will update your store's database with the latest QuickBooks Items, Chart of Accounts, Payment Methods, and Shipping Options from your QuickBooks file. This feature will make all of the above information available in ProductCart. For example, assume you added an account to QuickBooks called “Gold Miles”. You want to map your ProductCart “reward points” to your the new account, but the account is not yet available in ProductCart's mapping tool. Use this feature to sync your latest QuickBooks accounts so they will be available in ProductCart and can be mapped. To run this feature simply *click* the **Sync Items and Accounts** button. *The synchronization will not occur until you run the Web Connector*. If your Web Connector is on a schedule you can wait until its next process, or you can manually tell Web Connector to run now.   ## Synch Customers Use this feature to import into your ProductCart-powered store the latest Customer Accounts that have been added to your QuickBooks company file. Once imported into ProductCart, these new customers can be mapped to any store customer. To run this feature simply *click* the **Synch Customers** button. *The synchronization will not occur until you run the Web Connector*. If your Web Connector is on a schedule you can wait until its next process, or you can manually tell Web Connector to run now.   ## Reset Web Connector Password You can reset the password using the link below (replace “control\_panel\_folder” with the actual folder name):   ``` http://www.domain.com/ProductCart/control_panel_folder/QB_ResetPassword.asp ``` You cannot change your Company Name. Only the Password may be reset.   ## Reset Orders When an order is exported it is flagged as such so it will not be exported again, causing a duplicate in QuickBooks. However, there are cases in which you may want to export an order again. This feature will clear all of the flags so you can export the same order more than once. For example, this feature is useful if you want to test the ProductCart Synchronizer on a back-up QuickBooks company file, and later *reset* your orders so that they can be exported again to your live company file. To run this tool simply click the **Reset All Orders** link. - [Managing Your Products](https://productcart-kb.nsource.com/kb/managing-your-products?hsLang=en) - [Managing Orders](https://productcart-kb.nsource.com/kb/managing-orders?hsLang=en) - [Managing Customers](https://productcart-kb.nsource.com/kb/managing-customers?hsLang=en) - [Getting Started](https://productcart-kb.nsource.com/kb/getting-started?hsLang=en) - [Apparel Add-On](https://productcart-kb.nsource.com/kb/apparel-add-on?hsLang=en) - [Upgrading ProductCart](https://productcart-kb.nsource.com/kb/upgrading-productcart?hsLang=en) - [Change Logs](https://productcart-kb.nsource.com/kb/change-logs?hsLang=en) - [Store Settings](https://productcart-kb.nsource.com/kb/store-settings?hsLang=en) - [Security](https://productcart-kb.nsource.com/kb/security?hsLang=en) - [Shipping Options](https://productcart-kb.nsource.com/kb/shipping-options?hsLang=en) - [Payment Options](https://productcart-kb.nsource.com/kb/payment-options?hsLang=en) - [Tax Options](https://productcart-kb.nsource.com/kb/tax-options?hsLang=en) - [Advanced Technical Articles](https://productcart-kb.nsource.com/kb/advanced-technical-articles?hsLang=en) - [Pages](https://productcart-kb.nsource.com/kb/pages?hsLang=en) - [What's New In ProductCart](https://productcart-kb.nsource.com/kb/whats-new-in-productcart?hsLang=en) - [Marketing](https://productcart-kb.nsource.com/kb/marketing?hsLang=en) - [How To's](https://productcart-kb.nsource.com/kb/how-tos?hsLang=en) - [Google Analytics](https://productcart-kb.nsource.com/kb/google-analytics?hsLang=en) - [QuickBooks Sync](https://productcart-kb.nsource.com/kb/quickbooks-sync?hsLang=en) - [Default](https://productcart-kb.nsource.com/kb/default?hsLang=en) - [Configurator](https://productcart-kb.nsource.com/kb/configurator?hsLang=en) - [SEO](https://productcart-kb.nsource.com/kb/seo?hsLang=en) - [Mobile Commerce](https://productcart-kb.nsource.com/kb/mobile-commerce?hsLang=en) - [Troubleshooting](https://productcart-kb.nsource.com/kb/troubleshooting?hsLang=en) - [Customizing Your ProductCart Store](https://productcart-kb.nsource.com/kb/customizing-your-productcart-store?hsLang=en) - [ProductCart Apps](https://productcart-kb.nsource.com/kb/productcart-apps?hsLang=en) - [Hidden Topic](https://productcart-kb.nsource.com/kb/hidden-topic?hsLang=en) - [Reports and Exports](https://productcart-kb.nsource.com/kb/reports-and-exports?hsLang=en) [![ProductCart Logo](https://productcart-kb.nsource.com/hs-fs/hubfs/pc_logo.png?width=200&height=93&name=pc_logo.png "ProductCart Logo")](https://netsourceinc.com) NetSource Commerce, Inc. **|** Headquarters - 3700 South Pine Avenue, Ocala, FL 34471 **|** Tel [(800) 709-3240](tel:+8007093240) **|** Fax (352) 401-0353 [mailto:help@productcart.com](mailto:help@productcart.com) Copyright © 2026, NetSource