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Miscellaneous Store Settings

Miscellaneous Settings

On the fifth and last tab of the Order Settings page, you can set the following properties.

Hide Category Drop-down on Advanced Search Page

On stores with a large amount of categories and category levels, it is recommended that you set this option to Yes to improve the speed at which the advanced search page (search.asp) loads in the storefront. If set to No (default), the advanced search page included a Filter by Category drop-down menu. Try both settings and see if the performance of the advanced search page is affected. Does the page loading time change? If it does, you might want to consider turning this setting on to hide the category drop-down.

Show Units in Stock on the Product Details Page

You can decide whether you want your store to display the current stock level on the product details page. The information is displayed at the top of the page, just under the product part number. Note that if you configure a specific product to ignore inventory settings (Disregard Inventory setting on the add/edit product page), the number of units in stock is automatically hidden.

Show Out of Stock Message

Whether you want your store to display an Out of stock message for products that are out of stock (quantity is 0 or negative). If a product is out of stock and you have selected the Show Out of Stock option, then the product details page on your store will display an “Out of stock” message. You can change this as well as virtually every text string that appears in the storefront by editing the file includes/languages.asp as indicated in Editing Text in your Storefront.

When a product is out of stock and the product has been setup to allow back-orders, then the message that is shown to the customer is dependent on the number of days that it typically takes for the product to be available again. This is a setting that is set when adding or editing a product. If you enable back-ordering and enter “4” as the number of days after which the product is normally in stock again, the message in the storefront will say “Typically ships within 4 days”.

Hide "Enter Discount/ Gift Certificate Code" Input Field

By default this option is set to No, and an input field is shown at the bottom of the Order Verification page during the checkout process ( pc/orderVerify.asp). If there are no discounts or gift certificates available in your store, you can hide the field by setting this option to Yes.

Enable "Product Quick View" Feature

The Product Quick View Feature provides product details when you mouse over a product thumbnail without visiting the product details page.

Although we are not aware of any performance issues linked to this feature, we would still like to mention that this feature increases the number of “calls” to the store database. Therefore, it is strongly recommended that you only use this feature when your store is powered by a MS SQL database. In addition, you should try disabling this feature if you are experiencing performance issues: compare the store performance when the feature is turned ON vs. OFF to understand whether this feature is negatively impacting performance on your store.


Enable "Quick Buy" Feature

ProductCart can display the 'Add to Cart' button wherever products are shown and available for purchase. You can enable or disable this 'Quick Buy' feature and the 'Add to Cart' button in cases in which it would be shown. Disabling it also hides the quantity box in the category display if the list view with Add Multiple Items to Cart is Selected.

NOTE: The "Add to Cart" button is hidden when any of the following is true:

(1) Store is catalog only (no purchasing)
(2) Retail customers are not allowed to purchase (e.g. wholesale only)
(3) Stock Considerations:
- Item is out of stock and purchase of out of stock products is not allowed (global setting)
- Item is out of stock and back-ordering is not allowed
(4) Product is a Build To Order product
(5) Product is an Apparel product (so product options exist)
(6) Product has options and at least one is required
(7) Product has custom input fields and at least one is required
(8) Product has required accessories
(9) There is a minimum quantity, and it cannot be shown on the page
(10) The product is "Not for Sale"

So if you do not see a "Buy" or "Add-to-Cart" Button where you think you should, it's likely due to one of the above factors.

Enable "Stay on Page when Adding to Cart" Feature

ProductCart automatically takes the buyer to the 'Show shopping cart' page (viewCart.asp) when one or more items are added to the cart. If you enable this feature, customers will stay on the same page. A message will be displayed to them indicating that the products were added to the cart. The message window contains a link to view the shopping cart.

You can style the confirmation message window by using the styles contained in the cascading style sheet pcStorefront.css, which is located in the pc folder. Look for the styles toward the bottom of the page under “Stay on Page when Adding to the Cart - Confirmation message window”.

Enable "Wish List" Feature

This setting allows you to turn on or off the ability for your customers to save products to a personal Wish List or Saved Products area of their account in the storefront. Customers can place items that they like, but are not ready to buy at that moment, in an idea basket from which they can retrieve them at any time.

The advantage is that when they are ready to order, they don't need to search for those products again. All they have to do is log in to their account, select View Saved Products, and add to the shopping cart any products they previously put on their Wish List.

When customers add previously saved products to their shopping cart, ProductCart will check inventory (if inventory levels are tracked) and prices to make sure that the latest product data is taken into account.

  • To add a product to their Wish List, users will click on the Add to Wish List button located on every product details page in your store. If the Wish List feature is not active, that button is not displayed. You can change the button using the Settings > Upload Store Buttons feature.
  • To add products to the Wish List visitors must register with your store. Otherwise ProductCart will not remember who they are when they try to retrieve their list.

Show "Previous" & "Next" Item Buttons on the Product Details Page

Choosing to display these buttons will allow customers to click to the next item or previous item within the product details page. If you turn off this feature here, you can still add it to your product detail pages individually by customizing your product detail pages.

Restore Saved Shopping Cart on Next Visit

When this feature is ON, a customer that visits a store that he/she has previously visited will experience the following behaviors:
  • Products that have been added to the shopping cart will be added back to the cart
  • A pop-up message will notify the customer that those products were added back to the shopping cart
  • When the feature is OFF, both of these actions are not take
When a customer is logged in at the time products are added to the shopping cart, the information is saved to the store database together with the customer ID and the customer can access (and nickname) previously saved shopping carts through the customer account area.

Use Keyword-rich URLs

Using ProductCart, you can turn Keyword-rich URLs (also called search engine optimized or “SEO URLs” elsewhere in our documentation) directly through the ProductCart Control Panel. A separate file set is no longer needed as the default files now support this feature. See the Keyword-rich URLs page of the user guide.

There are some settings that need to be done on the server side before you can successfully use this feature. If you receive the following message in this section, you'll need to see the keyword-rich URLs article to move forward:


Enable Google Analytics

In this section, you can enter your Google Analytics Profile ID to activate Google Analytics or Universal Analytics integration with your ProductCart store. 

Enable Gift Registries

When you disable Gift Registries, the “Manage Gift Registries” link located on the customer account home page ( pc/custPref.asp) is hidden, and therefore customers cannot create and edit a Gift Registry.

Enable Return Authorization Request (RMA)

By default your store allows customers to request an authorization to return a product that they have previously purchased and has been shipped to them (RMA = Return Merchandise Authorization). The link to request an RMA is shown on the order details page of the customer’s account area. The link is only shown after the order status has been updated to Shipped. The store manager is notified whenever a request is submitted. If you don't want customers to be able to request an RMA, you can disable this feature.

Enable Built-In Help Desk

When customers log into their account and view previous orders, they can communicate with the store manager using the Help Desk that is built into ProductCart. If you don't want customers to have access to this feature, you can turn it disable using this setting.

Enable Error Handler (Debugging Tool)

This setting should always be set to YES except for the case in which a technician is troubleshooting a problem with the software. When set to YES, the error handler that is built into ProductCart always returns a friendly error in the storefront (this is also a security precaution). When set to NO, it returns information on the last error that was recorded on the page.

Please note:
  • The handler save the last query executed on the page, even if the error is not related to it.
  • The error handler does not save the “raw” error (it is technically not possible to do so).

Don't forget to save your settings!