---
title: View Drop-off/Conversions
description: View Drop-off/Conversions
---

[Skip to content](https://productcart-kb.nsource.com/kb/view-drop-offconversions#main-content)

<https://productcart-kb.nsource.com/kb/kb-tickets/new?hsLang=en>

[![pc\_logo](https://productcart-kb.nsource.com/hs-fs/hubfs/pc_logo.png?width=162&height=75&name=pc_logo.png)](https://productcart.com/)

Open main navigation

Close main navigation

- <https://productcart-kb.nsource.com/kb/kb-tickets/new>
- [Contact Support](mailto:help@productcart.com)

[Contact Support](mailto:help@productcart.com)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [ProductCart Help Center](https://productcart-kb.nsource.com/kb?hsLang=en)
2. [Reports and Exports](https://productcart-kb.nsource.com/kb/reports-and-exports?hsLang=en)

March 5, 2024

# View Drop-off/Conversions

Viewing your store's drop-off and conversion, or the history of incomplete orders on your site, can be helpful in trying to determine how to prevent customers from abandoning orders.

See the "Incomplete Orders" section of the [Understanding the Order Status](https://productcart-kb.nsource.com/kb/understanding-the-order-status1?hsLang=en) article within the Managing Order topic for some helpful information on how ProductCart measures drop-offs and how looking at drop-off rates can help you improve.

Selecting the *Reports \> View Drop-offs/Conversions* option in the Control Panel Menu will lead you to a page that gives statistical information on these patterns in your store.

 

- [Managing Your Products](https://productcart-kb.nsource.com/kb/managing-your-products?hsLang=en)
- [Managing Orders](https://productcart-kb.nsource.com/kb/managing-orders?hsLang=en)
- [Managing Customers](https://productcart-kb.nsource.com/kb/managing-customers?hsLang=en)
- [Getting Started](https://productcart-kb.nsource.com/kb/getting-started?hsLang=en)
- [Apparel Add-On](https://productcart-kb.nsource.com/kb/apparel-add-on?hsLang=en)
- [Upgrading ProductCart](https://productcart-kb.nsource.com/kb/upgrading-productcart?hsLang=en)
- [Change Logs](https://productcart-kb.nsource.com/kb/change-logs?hsLang=en)
- [Store Settings](https://productcart-kb.nsource.com/kb/store-settings?hsLang=en)
- [Security](https://productcart-kb.nsource.com/kb/security?hsLang=en)
- [Shipping Options](https://productcart-kb.nsource.com/kb/shipping-options?hsLang=en)
- [Payment Options](https://productcart-kb.nsource.com/kb/payment-options?hsLang=en)
- [Tax Options](https://productcart-kb.nsource.com/kb/tax-options?hsLang=en)
- [Advanced Technical Articles](https://productcart-kb.nsource.com/kb/advanced-technical-articles?hsLang=en)
- [Pages](https://productcart-kb.nsource.com/kb/pages?hsLang=en)
- [What's New In ProductCart](https://productcart-kb.nsource.com/kb/whats-new-in-productcart?hsLang=en)
- [Marketing](https://productcart-kb.nsource.com/kb/marketing?hsLang=en)
- [How To's](https://productcart-kb.nsource.com/kb/how-tos?hsLang=en)
- [Google Analytics](https://productcart-kb.nsource.com/kb/google-analytics?hsLang=en)
- [QuickBooks Sync](https://productcart-kb.nsource.com/kb/quickbooks-sync?hsLang=en)
- [Default](https://productcart-kb.nsource.com/kb/default?hsLang=en)
- [Configurator](https://productcart-kb.nsource.com/kb/configurator?hsLang=en)
- [SEO](https://productcart-kb.nsource.com/kb/seo?hsLang=en)
- [Mobile Commerce](https://productcart-kb.nsource.com/kb/mobile-commerce?hsLang=en)
- [Troubleshooting](https://productcart-kb.nsource.com/kb/troubleshooting?hsLang=en)
- [Customizing Your ProductCart Store](https://productcart-kb.nsource.com/kb/customizing-your-productcart-store?hsLang=en)
- [ProductCart Apps](https://productcart-kb.nsource.com/kb/productcart-apps?hsLang=en)
- [Hidden Topic](https://productcart-kb.nsource.com/kb/hidden-topic?hsLang=en)
- [Reports and Exports](https://productcart-kb.nsource.com/kb/reports-and-exports?hsLang=en)

[![ProductCart Logo](https://productcart-kb.nsource.com/hs-fs/hubfs/pc_logo.png?width=200&height=93&name=pc_logo.png "ProductCart Logo")](https://netsourceinc.com)

NetSource Commerce, Inc. **|** Headquarters - 3700 South Pine Avenue, Ocala, FL 34471 **|** Tel [(800) 709-3240](tel:+8007093240) **|** Fax (352) 401-0353

<https://www.facebook.com/productcartsoftware> <https://x.com/productcart?s=20> <https://www.linkedin.com/company/productcart/> [mailto:help@productcart.com](mailto:help@productcart.com)

Copyright © 2026, NetSource